Privacy Policy, Terms of Service, Cookie Policy, and GDPR compliance information.
Last updated: 1 March 2026
CloudSync Solutions S.R.L. ("CloudSync", "we", "us", or "our") is committed to protecting the privacy of our customers, website visitors, and users. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Romanian Law no. 190/2018.
CloudSync Solutions S.R.L., CUI: RO47293815, registered office at Str. Barbu Văcărescu 164A, Sector 2, București 020285, România. For privacy inquiries contact privacy@cloudsync-solutions.ro.
We retain personal data for as long as your account is active or as needed to provide services. After account deletion, we retain data for up to 90 days for backup recovery purposes, after which it is permanently erased. Financial records are retained for 10 years as required by Romanian fiscal legislation.
We do not sell personal data. We may share data with: (a) payment processors (Stripe) for transaction processing; (b) data center operators for infrastructure provisioning; (c) law enforcement when required by valid legal process. All sub-processors are bound by Data Processing Agreements and are located within the European Economic Area.
Under GDPR, you have the right to access, rectify, erase, restrict processing, port your data, and object to processing. To exercise these rights, contact privacy@cloudsync-solutions.ro. We will respond within 30 days. You also have the right to lodge a complaint with ANSPDCP (Romania's Data Protection Authority).
Last updated: 1 March 2026
These Terms of Service ("Terms") govern your use of the CloudSync Solutions platform and services. By creating an account or using our services, you agree to be bound by these Terms.
CloudSync provides cloud infrastructure services including compute instances, object storage, content delivery, and managed databases ("Services"). Services are provided on a subscription basis as described on our Pricing page. We reserve the right to modify, suspend, or discontinue any part of the Services with reasonable notice.
You are responsible for maintaining the security of your account credentials, including API keys. You must not share credentials or allow unauthorised access to your account. You are liable for all activity under your account. Notify us immediately at security@cloudsync-solutions.ro if you suspect unauthorised access.
You agree not to use our Services for: (a) any illegal activity; (b) distributing malware, spam, or phishing content; (c) cryptocurrency mining without prior written approval; (d) activities that interfere with other customers' use of the platform; (e) circumventing resource limits or access controls.
Services are billed monthly in advance. Invoices are due upon receipt. Late payments may result in service suspension after a 7-day grace period. All prices are in Euros and exclude VAT, which is applied in accordance with EU and Romanian tax law. We accept credit/debit cards and SEPA Direct Debit.
Service Level Agreements are published separately for each plan tier and form part of these Terms. Our total liability is limited to the fees paid by you in the 12 months preceding the claim. We are not liable for indirect, consequential, or incidental damages.
Either party may terminate this agreement with 30 days' written notice. We may terminate immediately for violation of the Acceptable Use policy. Upon termination, we will retain your data for 30 days to allow export, after which it will be permanently deleted.
These Terms are governed by the laws of Romania. Any disputes shall be resolved exclusively by the courts of Bucharest, Romania.
Last updated: 1 March 2026
This Cookie Policy explains how CloudSync Solutions S.R.L. uses cookies and similar technologies on our website.
Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and improve your browsing experience.
You can control cookies through your browser settings. Disabling essential cookies may prevent you from using certain features of our platform. For more information, visit aboutcookies.org.
Last updated: 1 March 2026
CloudSync Solutions S.R.L. is fully committed to compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR").
For customers who require a Data Processing Agreement (DPA), we provide a standard DPA that complies with Article 28 of the GDPR. Contact legal@cloudsync-solutions.ro to request a copy.
All customer data is stored exclusively within the European Union, in our data centers in Bucharest (Romania), Frankfurt (Germany), and Warsaw (Poland). We do not transfer personal data outside the EEA without explicit customer consent and appropriate safeguards.
For GDPR-related inquiries, contact our Data Protection Officer at dpo@cloudsync-solutions.ro.
If you believe your data protection rights have been violated, you have the right to lodge a complaint with ANSPDCP (Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal), B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, București, www.dataprotection.ro.